FAQ

Ordering

How do I place an order?

Choose the relevant product category and navigate to the product required. Add the required items/sizes to your basket and click the basket icon in the navigation bar to the top right. When ready to checkout your basket, simply click 'checkout' and then populate the address details on the checkout pages, ensuring your delivery and billing details are correct. Once you have done this click 'continue' and then choose your desired payment method on the payment page.

Note: if you select to pay by invoice you will be require to enter a purchase order number/reference before completing your order.

What payment methods do you accept?

We accept payments by credit or debit card, Paypal, or by Invoice depending on your type of account.

How secure is it to use my credit/debit card with online payments?

Card details are sent directly to our card processing provider, encrypted using their SSL certificate. At no point in the ordering process are credit card details stored by our website.

Delivery

Please click here to see information on delivery

Returns

What is your returns policy?

Click here to view our returns guide.

Admin

What if I have forgotten my login details?

Please contact us and we will issue you a new password.

How do I check my order history?

Please login in to access your account and order history.

Legal

What is your privacy policy?

Click on the link to see our privacy policy.

What is your cookie policy?

Click on the link to see our cookie notice.

What are your terms and conditions?

Please click on the link to see our terms and conditions.